Shipping Costs
For shipping costs please add the item(s) to your cart, enter your state and zip code.
Order Tracking
To track your order, log in, click on “My Account”, click on “My Orders” , you will see all orders placed. Typically, tracking information will be updated at the end of the business day after your order has been picked up by the carrier. If the tracking number has not been added to your order, the carrier has not picked up your order.
In-Store Pickup
Order pickup is available at our Scottsdale, Arizona location.
Customers will be contacted by the store once the In-Store Pickup is available. Any customer who wishes to pick up stripped lower receivers or handguns must be a current resident of Arizona with a valid AZ driver’s license or state approved ID, with their current address reflected. Long guns may be picked up by non-residents, provided they do so in person and the transaction is legal in both the transferee and transferor’s state. The only exception would be permanent party military personnel, who would be required to provide a copy of their PCS orders, ID, and if they live off base, a state issued document (i.e. utility bill, vehicle registration) at time of pick up.
Shipping Times
All standard shipments are FOB our warehouse.
Typically, you can expect your order to ship within 5 business days. During the holiday and peak seasons shipping times will vary due to the high order volume. We do work very hard to get your order out to you and apologize if there is a delay with it. Let our Customer Service Department know if your order has passed the above ship time, and they will have your order sent to our Shipping Department to investigate the reason for the delay.
Please note that upper receivers may take up to 15 business days to ship out. Serialized items (rifles, pistols, lower receivers, etc.) may take up to 7-10 business days to ship out. Please verify that 33PD has a copy of the FFL from your dealer.
Shipping Protection
If selected at checkout, 33rd Parallel Defense, LLC (“33PD”) will deliver all goods and merchandise purchased from 33PD to the named recipient “Delivered at Place Unloaded” at the address within the United States that you specify in your order (Incoterms 2020). This means that 33PD will bear the risk of loss of bringing such goods and merchandise to, and unloading them at, such destination, including loss or damage during transit. Once such goods and merchandise have been delivered and unloaded at such destination, 33PD will have no further risk of loss, including responsibility for loss or damage. For lost or damaged property, 33PD will, at its election, replace the goods and merchandise as long as a replacement items are available or refund the purchase price to you (in cash or by issuance of a 33PD gift card) less shipping fees and taxes, which will be your sole and exclusive remedy. These terms are terms of shipment and are NOT an insurance contract.
Notwithstanding the foregoing, 33PD will not bear any risk of loss or be responsible for any loss or damage caused directly or indirectly by any of the following, regardless of any other cause or event that contributes concurrently or in any sequence to the loss, all of which risk of loss shall be borne by you: (1) seizure or destruction of property by order of governmental authority; (2) incorrect delivery by the carrier caused by an incorrect address on the shipping label; (3) misappropriation, sabotage, conversion or any other dishonest act on the part of you or other party of interest, your respective employees or agents or others to whom the goods or merchandise may be entrusted for any purpose whatsoever; (4) any shortage in goods claimed to have been forwarded in a package when the package is received by the addressee in apparent good condition with the seals unbroken; (5) unsuccessful delivery attempts; ( In addition, 33PDwill not bear any risk of loss or be responsible for any loss or damage in the event your payment made to 33PDis in any form that is false, fraudulent, invalid, uncollectible, or counterfeit.
Notwithstanding anything herein to the contrary, 33PD’s liability is limited to the cost of reasonably restoring the applicable item to its condition immediately before loss or damage or the cost of replacing that property with substantially identical property. If 33PD pays any loss or damage, it will pay no more than the value you have recorded for purchase. 33PD reserves all right, title and interest in the applicable items to the extent of payments paid by 33PD.
All notices for loss of or damage to property transported or accepted must include date of shipment, tracking number, and the nature of loss or damage. Claims should be made by calling our customer service line at: TBD or emailing us at returns@33pd.com. (NOT LIVE YET) All claims must be made within seven days after the scheduled delivery time or five days after you receive notification that the package was delivered but did not receive it. All damaged items must be verified and a certified statement of loss with proof of documentation required by consignee. Proof of loss must include proof of interest in the property and affidavit of shipment. 33PD will pay for loss or damage within seven days after it receives sworn proof of loss, if you have complied with all the terms set forth herein and 33PD has reached agreement with you on the amount of the loss